Renovation roadmap · Prepared for Drummond & Karen

Your renovation, start to finish

A kitchen, three bathrooms and a living room wall. Roughly three months of your home being a job site — ten to twelve weeks, if decisions are made promptly. This page explains what happens, in what order, and exactly what the two of you need to decide before it can happen.

10–12Weeks, if decisions come early
4Decisions to lock now
1Item waiting on strata
$12.1kPlumbing fixtures, quoted
Have a question? Ask Sam, any time
If you read one thing

Your decisions are due weeks before you'd ever expect them.

Cabinets take 8 to 12 weeks to build. Countertops can't even be measured until the cabinets are standing. A tap you choose in week five arrives in week nine, and the wall it mounts to was closed in week three. Almost every renovation that goes badly goes badly for one reason: someone decided something late. Decide early and this project will feel calm.

Ask Sam, any time

Sam is an experienced project manager who knows this job — the rooms, the fixtures you chose, the schedule, the strata. Ask anything: what a word means, whether something is normal, or what to say to your contractor. There is no such thing as a silly question here, and it's always awake.

Sam Senior project manager · Knows your job

Hello Drummond and Karen. I'm Sam. I've read through your whole project, so you don't need to explain anything to me — I know the kitchen, the three bathrooms, the living room wall, and the taps and toilets you've chosen.

Ask me whatever's on your mind. If something on site has you worried, tell me what you're seeing and I'll tell you straight whether it's normal. And if you'd rather not have an awkward conversation with your contractor, I'll write the message for you.

Sam is an AI assistant, not your contractor. He can't see the site. For anything about money, contracts or safety, talk to your contractor or call Graham.
01

The four decisions

These are the sign-offs your contractor is waiting on. The bar under each one shows why the deadline is what it is: the dark block is the day it gets installed, and everything before it is time you cannot buy back.

Plumbing fixturesTaps · toilets · sinks · showers

Chosen — order this week

This one is done. You've selected the Riobel package for the bathroom taps and showers, with Kohler toilets and sinks, and the Kohler kitchen sink and tap. The quote from The Ensuite in Burnaby comes to $12,114.72 before tax, about $13,568 delivered.

Order
4–8 weeks to arrive
Installed at rough-in, week 2–3
TODAYWEEK 4WEEK 8
Four things still open
  • The bathtub and shower pan are not in any quote. You need a 32×60 right-hand skirted tub and a 30×60 centre-drain shower pan. These go in at rough-in, earlier than almost anything else, so get them priced and ordered now.
  • The kitchen water filter is not priced. It shows as $0.00. Ask for a real number now, or it becomes an extra charge later. Comparable systems run $2,000 to $4,400.
  • Wall-mounted or back-mounted taps — decide before rough-in. The bathroom taps are currently spec'd to come out of the wall, which means the plumbing must be set in the wall before tile and the vanity tops must not be drilled. Switching to back-mounted taps would save both time and money. Ask your contractor what the difference is worth, and put the final answer in writing to him and the cabinet maker.
  • Both heated toilet seats need a power outlet behind the toilet. That's the electrician's job, and it's easy to miss.

Cabinetry & millworkKitchen · 3 vanities · living room wall

Most urgent — sign within days

This is the real bottleneck, and it's the one most people underestimate. Cabinets are built to order. Nothing starts until you sign the drawings, and once you sign, changing a single cabinet restarts the clock.

Sign
8–12 weeks to build
Installed week 7–8
TODAYWEEK 6WEEK 12
What has to be settled before you can sign
  • Your appliances — makes and models, not just sizes. The cabinet maker builds openings to the millimetre. Choosing a fridge later means rebuilding a cabinet.
  • Door style and colour, including whether upper and lower cabinets differ.
  • Handles and knobs. These get drilled at the shop, not on site.
  • What goes inside — drawers versus doors, pull-out bins, spice racks, the pantry layout.
  • Vanity heights and whether they're wall-hung or sit on the floor. Wall-hung changes the plumbing behind them.
  • The living room wall — shelf spacing, whether the TV is recessed, where power and cable come out.

CountertopsKitchen · 3 vanity tops

Choose the stone now

Countertops are the last big thing to land, and they can't be rushed. Nobody can measure until the cabinets are physically installed and level. Then the slab is cut, which takes another week or two. Expect a real gap where you have cabinets but no counters and no kitchen sink.

Pick the slab
Wait for cabinets, then measure
Cut & installed week 9–10
TODAYWEEK 5WEEK 10
What you're deciding
  • Material. Quartz is consistent and low maintenance. Natural stone is beautiful and needs sealing and care. This decides the price more than anything else.
  • Go and see the actual slab. A sample chip does not show you the veining. Ask the supplier to hold the specific slabs with your name on them.
  • Edge profile and thickness. Square, eased or bevelled.
  • Backsplash. Stone running up the wall, or tile? Decide now, it changes the tile order.
  • How the kitchen sink mounts. Your Kohler sink is a heavy cast-iron undermount — the cabinet underneath needs extra bracing. Tell the cabinet maker.

Colours & finishesPaint · tile · flooring · metal

Lock tile now, paint by week 6

Two different clocks here. Paint is genuinely last-minute and costs nothing to change your mind about. Tile is not — it's ordered, shipped, and installed early, and running out mid-job is a two-week delay.

Order tile
3–4 weeks to arrive
Tiled week 5–7 · painted week 9
TODAYWEEK 5WEEK 9
The list
  • Floor tile and wall tile for all three bathrooms, plus grout colour. Order 15% more than the measurement — breakage and cuts are normal, and dye lots don't match if you reorder later.
  • Kitchen flooring and how it meets the existing floor.
  • Cabinet colour, which is really part of the cabinet sign-off.
  • Wall, ceiling and trim paint for every room being touched.
  • One metal finish, used everywhere. Your taps are brushed nickel. Make sure door handles, towel bars, light fixtures and cabinet hardware all agree. This is the single most common thing people get wrong, and it's very visible.
Not approved · blocking the millwork wall

The fireplace is stuck on the vent, and the millwork is stuck behind it.

The problem is specific: the vent has to terminate outside, through the exterior wall, and the strata has not allowed it where it needs to go. The outside wall is common property, so only the strata can approve it, and that can take one meeting or three months. It is entirely out of your hands.

Be careful with the tempting shortcut. Building the millwork wall now with a blanked-off box for the fireplace only works if you already know the venting can run the way it needs to. If the answer comes back no, or the vent has to move, the fireplace may have to shift or change — and millwork built around the wrong spot is millwork built twice.

What to do: push the strata for a clear answer on the vent termination location, in writing, as the top priority. Until that answer exists, talk to your contractor about signing off the kitchen and vanity drawings separately so the living room wall doesn't hold up the cabinet order. Do not let the fireplace delay the kitchen and bathrooms.

02

What happens, in order

Week numbers are from the first day of demolition. Amber tags mark the moments where something is genuinely required from you — the rest, you can leave to your contractor.

Unresolved · raise this week

You're living there. One bathroom has to keep working.

You'll be in the unit for the whole job, which means at least one bathroom — toilet, sink and shower — must stay fully operational until another one is completely finished and running. That almost certainly means the bathrooms are done in phases rather than gutted together, and it changes the demolition, plumbing and tile sequence for the entire project.

This has not been settled yet. Ask your contractor this week: which bathroom stays live, when does it get swapped over, and how does that staging affect the schedule? Get his plan before demolition starts, because it's very hard to change after.

WEEK 0Before demo

Paperwork and ordering

Nothing visible happens, and this is the most important week of the project. Permits, the strata alteration agreement, insurance certificates, elevator booking. Everything with a lead time gets ordered. Empty the rooms completely and set up wherever you'll be cooking for the next three months.

Sign cabinet drawingsApprove fixture orderPermitsStrata forms
WEEK 1Loud

Demolition

Cabinets, tile, fixtures and flooring come out. It's loud, it's filthy, and your home will look worse than you are prepared for. This is also when hidden problems surface — old pipes, water damage, framing that isn't where the drawings said. Some extra cost here is normal and not a sign of anything going wrong.

Very loudHeavy dustNeighbours will notice
WEEKS 2–3Inside the walls

Rough-in: plumbing, electrical, framing

New pipes and wiring go into open walls, and any framing changes get built. This is when your fixture choices physically become permanent — shower valve heights, where the wall-mounted taps come out, niche locations, the outlets for the heated toilet seats.

Walk the site before drywallFixtures must be on site
WEEK 3Your job

The rough-in walkthrough — the one visit that matters

Before a single sheet of drywall goes up, walk every room with your contractor and physically check heights and positions. Stand where you'll stand in the shower. Is the valve where your hand goes? Is the niche at the right height? Is there a light switch where you'd reach for it? Moving something today costs nothing. Moving it in three weeks means opening a tiled wall.

Book this walkthrough nowCity inspection
WEEKS 4–5Feels slow

Insulation, drywall, taping

Walls close up and rooms reappear. Then comes taping — three or four thin coats of compound, each needing a day to dry, with sanding between. Very little appears to happen for about a week and a half. This is normal and cannot be sped up. The dust is fine and gets everywhere.

Fine dust everywhereQuiet but slow
WEEKS 5–7It starts looking real

Tile and flooring

Bathroom floors and walls, waterproofing behind them, then grout. This is the first week the project starts to look like the thing you imagined. Tile is slow and skilled work — don't rush the tiler.

Tile must be on siteConfirm grout colour
WEEKS 7–8Big moment

Cabinets go in

The kitchen and all three vanities are installed and levelled. Suddenly it's a kitchen. Walk it with your contractor and note anything damaged or wrong immediately — replacement doors take weeks to arrive, so flag them the day they land.

Inspect for damage same day
WEEKS 8–10The frustrating gap

Countertops measured, cut and installed

A templater comes and laser-measures the installed cabinets. Then the shop cuts your slab, which takes one to two weeks. During that window you have cabinets, no counters, no kitchen sink and no running water in the kitchen. Everyone finds this stretch demoralising. It is completely normal and there is no way around it.

No kitchen sink for 1–2 weeks
WEEKS 9–10Fast progress

Paint, backsplash, millwork wall

Painting goes quickly and transforms everything. The backsplash goes in after the counters. The living room built-in is installed and scribed to the walls.

Final paint colours confirmedStrong smell for a few days
WEEKS 10–11Nearly there

Fixtures, appliances and trim

Taps, toilets, shower trim, light fixtures, switch plates, appliances, hardware. Water comes back on. Everything gets tested. This is the week it stops being a job site.

Appliances deliveredFinal city inspection
WEEKS 10–12The last 5%

Deficiency list and final clean

You and your contractor walk the whole place together and write one list of everything that isn't right — a scuff, a sticking drawer, a missed touch-up. One list, agreed in writing, then he works through it. Hold back your final payment until that list is genuinely finished. This last stretch always takes longer than anyone expects, because the trades have moved on to other jobs and come back in pieces.

Write the deficiency list togetherHold final payment
03

Working with your contractor

He's managing trades, deliveries and a schedule across several jobs. A few habits will get you far better service, and they cost you nothing.

Batch your questions

Keep a running note on your phone and send one message a day, or one list before your weekly check-in. Six separate texts across an afternoon is the single fastest way to become the difficult client, and it genuinely slows your job down.

Ask when, not what

Instead of asking what he thinks of a tile, ask by what date he needs the decision. That one question turns a vague conversation into a deadline you can work to, and it's the question contractors most wish clients would ask.

Try sayingWhat's the last day I can change my mind on this without it costing us time?

Put it in writing, kindly

After any decision made in person or by phone, send a short email: here's what we agreed. Not because you distrust him, but because he's holding twenty decisions in his head. A friendly written trail protects both of you and prevents nearly every dispute.

Speak to him, not the trades

If you ask the tiler directly to shift something, he'll often say yes, and your contractor finds out a week later when it clashes with something else. Every request goes through one person. It feels slower. It isn't.

Never approve an extra without a price

When something changes, ask for the cost and the schedule impact in writing before saying yes. "Go ahead and we'll sort it out later" is how a budget quietly grows by twenty percent. A good contractor will respect you for asking. Anyone who bristles at it is telling you something.

Try sayingHappy to proceed — can you send me the price and how many days it adds before you start?

Once it's agreed, step back and let them work

This is the hard one, and it matters more than any other habit on this page. Standing nearby while a trade works, chatting, watching over a shoulder — it feels friendly and involved, but to the person holding the tools it's deeply uncomfortable, and it genuinely slows the job and adds cost. A watched tradesperson works slower, takes fewer of the small initiatives that keep a job moving, and starts dreading the site. Make the decision, say good morning, then leave them to it. Trust what you agreed and check the result, not the process.

Visit at the end of the day

Turning up mid-morning stops work. Walk through after the trades have left, take photos of anything you want to ask about, and raise it the next morning. Once a week, at a set time, is plenty.

04

The strata

Renovating in a condo has a whole layer that a house doesn't. Getting this wrong can stop your job dead, so it's worth an afternoon of admin up front.

The alteration agreement

Most stratas require a signed agreement before any work begins, covering what you're changing and who's responsible afterwards. Get this signed before demo, not during. Ask the property manager for the form this week.

Insurance and WorkSafe

The strata will want your contractor's liability insurance certificate and his WorkSafeBC clearance letter on file. He'll have both. Ask him to send them straight to the property manager.

Hours, elevator, parking

Most buildings restrict noisy work to weekday business hours and require the elevator to be booked and padded for deliveries and debris removal. Find out the rules now and pass them to your contractor, because a missed elevator booking can cost a whole day.

Water shut-offs

Some plumbing work needs the building riser shut down, which usually needs 48 hours' notice to every unit. Your contractor should flag these dates early so they can be posted.

The exterior penetration

Anything through the outside wall touches common property, and only the strata can approve it. That's the fireplace vent. It goes to council, sometimes to an engineer, occasionally to a full owners' vote. Assume months, not weeks.

Tell your neighbours first

A short friendly note to the floors above, below and either side before demolition week buys you an enormous amount of goodwill. Say what you're doing and roughly how long. Neighbours who were warned complain far less than neighbours who were surprised.

05

How the money actually works

Three things about renovation budgets that nobody explains to first-timers.

Hold back 15% you haven't spent

On a project this size, set aside fifteen percent of the contract on top of the contract, and mentally spend it before you start. Old buildings hide surprises, and this is what turns a stressful discovery into a manageable one. If you don't need it, you've had a good outcome.

You'll pay in stages, not at the end

Expect a deposit, then payments tied to milestones — after rough-in, after cabinets, and so on. Never pay far ahead of the work that's actually done, and always keep a meaningful final payment until your deficiency list is closed.

Where extras really come from

  • What's behind the walls. Found in week one, unavoidable.
  • Changing your mind after ordering. Entirely avoidable, and the most expensive kind.
  • Things never in the quote. The unpriced water filter is a live example — get a number now.

Prices don't include tax

Supplier quotes, including the plumbing one, are usually before tax and delivery. In BC that's 12% on fixtures. Your $12,114 fixture package is really about $13,568 landed.

06

What's normal, and what isn't

A lot of what feels alarming during a renovation is just how renovations look from the inside.

Completely normal

  • Nobody on site for a day or two between trades.
  • Your home looking far worse than you imagined in week one.
  • Dust in rooms nowhere near the work.
  • Two weeks in the middle where nothing visible changes.
  • A small cost increase after demolition.
  • The last five percent taking three weeks.

Worth raising straight away

  • More than a week with no one on site and no explanation.
  • Work done that doesn't match what you signed.
  • Being asked to pay well ahead of the work completed.
  • Extras appearing on an invoice you never approved.
  • Anything covered up before you've seen it.
  • A request to skip a permit or an inspection.

Take photos of every open wall

Before drywall goes up, walk around and photograph every wall with the pipes and wiring exposed. Five minutes of work. In ten years, when someone needs to hang a shelf or find a pipe, those photos will be worth more than any drawing.

07

Your checklist

Everything waiting on the two of you, in the order it's needed. Tick items off as you go.

This week — before demolition
Within two weeks
During the build
At the end
0 of 25 done

Your ticks are saved on this device.

Ask Sam